Privacy Policy for Website
Effective Date: November 2025 | Next Review: May 2026
Introduction
LawNeeds Ltd (“LawNeeds”, “we”, “our”, “us”) is registered with the Information Commissioner’s Office (ICO) under registration number ZC027272. We are committed to protecting and respecting your privacy and complying with the UK GDPR and Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website or use our services.
1. Information We Collect
We may collect personal, technical, usage, marketing, and special category data relevant to your interaction with our services.
2. How We Collect Data
Data is collected directly from you, automatically via analytics, or from trusted third parties supporting our operations.
3. Purpose and Lawful Bases
We process data to provide services, manage accounts, communicate, ensure security, and comply with legal obligations under lawful bases such as contractual necessity, legitimate interest, consent, or legal obligation.
4. Data Sharing
We may share data with trusted processors (e.g., AWS, Google Workspace, OpenAI API), independent controllers (partnered law firms), or regulators where required. All processors operate under Data Processing Agreements.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. International Transfers
Where data is transferred outside the UK, we apply the International Data Transfer Addendum (IDTA) or UK Addendum to the EU SCCs.
8. Security Measures
We employ encryption, MFA, access control, and continuous monitoring to secure your data.
9. Data Retention
Personal data is retained only as long as necessary: beta/test data up to 12 months, active user accounts duration + 6 months, communications until unsubscribe.
10. Your Rights
You have rights to access, correct, delete, restrict, object, port, or withdraw consent. Requests: support@lawneeds.co.uk.
11. Cookies & Analytics
Cookies and SDKs are used for functionality and analytics. Non essential cookies are activated only with consent via our cookie banner.
12. Updates to This Policy
This policy may be revised for operational, legal, or regulatory reasons. Updated versions will show new effective dates.
13. Contact & Controller Details
LawNeeds Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
Email: info@lawneeds.co.uk
Data Protection: support@lawneeds.co.uk
ICO Registration No: ZC027272