LawNeeds – Terms and Conditions for Users
Effective Date: 1st June, 2025.
These terms and conditions (“Terms”, “Agreement”) are an agreement between you (“User”, “You”, “Your”) and LawNeeds (“Company”, “We”, “Us”, “Our”). This Agreement sets forth the general terms and conditions of your use of the LawNeeds software application and any of its related products and services (collectively, “Application”).
By registering and using the Application, you agree to be bound by these Terms. If you do not agree, please do not use LawNeeds.
1. Account Access
1.1 You must be at least 18 years of age to use LawNeeds. By using this Application and by agreeing to these Terms and Conditions, You warrant and represent that You are at least 18 years of age.
1.2 You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Application or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.
2. Use of the Application
2.1 You agree not to use LawNeeds for any unlawful purpose or in any way that violates these Terms.
2.2 You agree not to engage in any activity that interferes with or disrupts LawNeeds or the servers and networks which are connected to the Application.
2.3 You acknowledge that LawNeeds may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. We are not responsible for any delays, delivery failures, or other damage resulting from such problems.
2.4 You acknowledge that while on the freemium business model, the provision of immediate legal assistance is at the discretion of the pro-bono legal service provider.
3. Intellectual Property
3.1 The Application and its original content, features, and functionality are and will remain the exclusive property of LawNeeds and its licensors.
3.2 LawNeeds is protected by copyright, trademark, and other laws of the United Kingdom.
4. Termination
4.1 We may terminate or suspend your access to LawNeeds immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
4.2 Upon termination, your right to use LawNeeds will immediately cease. If you wish to terminate your account, you may simply discontinue using the Application.
5. Limitation of Liability
5.1 In no event shall We or our affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from;
(i) Your access to or use of or inability to access or use the Application;
(ii) Any conduct or content of any third party on the Application;
(iii) Any content obtained from the Application;
(iv) Unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not We have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
5.2 You acknowledge that use of LawNeeds AI-support assistant involves the provision of AIgenerated legal guidance, which does not amount to “legal advice”, and shall take further steps to substantiate legal guidance provided, through a second opinion from a regulated legal service provider.
6. Notice Requirement
“You agree to notify LawNeeds in writing within 30 days of the occurrence of any claim or damages arising out of or in connection with your use of our services. Failure to provide timely notice shall result in the forfeiture of any rights or remedies available to you.”
7. Governing Law
7.1 These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.
8. Changes to These Terms
8.1 We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
8.2 By continuing to access or use our Application after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use LawNeeds.
9. Contact Us
9.1 If you have any questions about these Terms, please contact us on; info@lawneeds.co.uk
LawNeeds – Terms and Conditions for Lawyers and Law Firms
Effective Date: 1st June, 2025.
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“You”, “Lawyer”, “Firm”, “User”) and LawNeeds Ltd, (“LawNeeds”, “We”, “Us”, “Our”) concerning your access to and use of the LawNeeds mobile application (“Application”) in your capacity as a licensed legal practitioner or a representative of a regulated law firm.
By registering and using the Application, you agree to be bound by these Terms. If you do not agree, please do not use LawNeeds.
1. Eligibility and Professional Registration
• You must be a qualified legal professional (Solicitor, Barrister, Legal Executive, etc.) regulated by the SRA or an equivalent legal authority in the UK, or an authorised representative of a law firm duly registered with a legal regulatory body.
• You warrant that all information provided during registration is accurate, current, and complete, and that you will update this information as necessary.
• We reserve the right to verify your credentials and approve, suspend, or terminate access to the platform based on compliance.
2. Permitted Use of the Application
• The Application may only be used to provide legal support services, including but not limited to: legal drafting, document review, legal research, communication with clients, and legal guidance where permitted.
• You must not use LawNeeds to:
– Circumvent legal regulations,
– Engage in unauthorised legal advertising or solicitation,
– Offer services outside your scope of practice or jurisdiction.
3. Professional Obligations, Conduct & Service-Level Expectations
You agree to uphold professional and ethical standards, as defined by your regulatory body, in
all engagements through the Application.
• You are solely responsible for ensuring that all interactions with clients via LawNeeds meet client care, confidentiality, and conflict of interest obligations.
• LawNeeds does not supervise legal content generated or submitted by you and assumes no liability for your conduct or advice.
• While LawNeeds does not impose strict response time metrics, you agree to provide timely, reasonable, and professional responses to legal queries and tasks assigned to you via the Application.
• Excessive delays or lack of responsiveness that compromise user experience or reflect poorly on the platform may result in a review of your continued access.
4. Confidentiality and Data Protection
• You are responsible for handling all client and case data in compliance with the UK GDPR, Data Protection Act 2018, and SRA confidentiality obligations.
• Any data accessed, processed, or stored via the Application must be secured in line with applicable legal standards.
• You must not misuse or distribute any data shared with you via the platform.
5. Account Security
• You must maintain the confidentiality of your account credentials and ensure that no unauthorised party gains access.
• You are responsible for all activity that occurs under your account. Notify us immediately in case of a breach.
6. Platform Limitations and Disclaimer
• LawNeeds provides tools to enhance legal workflow, but it does not replace your professional judgment or regulatory obligations.
• LawNeeds may display AI-generated guidance for informational purposes only. You must independently verify any AI-supported outputs before using them in client-facing contexts.
7. Fees and Payments
• Access to some features may be subject to subscription fees or pay-per-use charges. Payment details and pricing terms will be communicated separately via the Application.
• Late or failed payments may result in restricted platform access.
8. Intellectual Property
• All platform content, interfaces, and designs are owned by LawNeeds Ltd. and protected under UK copyright and trademark laws.
• Content uploaded by lawyers and law firms remains their property, but you grant LawNeeds a non-exclusive licence to process such content solely for platform functionality.
9. Termination
• We may suspend or terminate your access at any time for breach of these Terms, regulatory misconduct, or any action that compromises platform integrity.
• You may delete your account at any time; however, obligations relating to confidentiality and data handling survive termination.
10. Limitation of Liability
• To the fullest extent permitted by law, LawNeeds disclaims liability for:
– Any errors, omissions, or delays resulting from use of the Application;
– AI-generated content misuse;
– Any indirect or consequential losses arising from your use of the platform.
11. Amendments
• We reserve the right to modify these Terms at any time. You will be notified of any material changes at least 30 days prior to implementation.
• Continued use of the Application after changes take effect constitutes acceptance.
12. Governing Law
• These Terms are governed by and construed in accordance with the laws of England and Wales.
13. Contact
• For questions or concerns regarding these Terms, please contact: info@lawneeds.co.uk
LawNeeds – Terms and Conditions for A2J Partners
Effective Date: 1st June, 2025.
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“You”, “Partner”, “Organisation”, “User”) and LawNeeds Ltd. (“LawNeeds”, “We”, “Us”, “Our”) concerning your access to and use of the LawNeeds mobile application (“Application”) in your capacity as an Access to Justice (A2J) Partner, including but not limited to Legal aid organisations, Pro-bono clinics, and charitable Law Centres.
By registering and using the Application, you agree to be bound by these Terms. If you do not agree, please do not use LawNeeds.
1. Eligibility and Organisational Registration
• You must be a bona fide legal services organisation offering free or low-cost legal services to underserved communities in the UK.
• You warrant that all organisational and staff information provided during registration is accurate, current, and complete, and that this information will be updated as necessary.
• We reserve the right to verify your organisation’s credentials and may approve, suspend, or terminate access to the platform based on compliance and integrity checks.
2. Permitted Use of the Application
The Application may only be used to support the delivery of access-to-justice services, including but not limited to: legal triage, legal guidance, document support, and referrals.
You may not use the platform to:
• Promote political or non-legal advocacy
• Engage in fundraising unrelated to legal services
• Circumvent applicable legal practice standards
3. Professional and Ethical Conduct
• You agree to uphold professional and ethical standards in all engagements through the Application.
• All services provided must align with your organisation’s stated mission of increasing access to justice and serving underserved populations.
• LawNeeds assumes no liability for the legal content you provide and does not supervise or moderate your advice.
4. Service-Level Expectations
• While you are not under a strict obligation to respond to every request, you agree to make reasonable efforts to respond to eligible user queries within two (2) business days, where capacity allows. Timely responses are strongly encouraged, as they play a vital role in maintaining trust in LawNeeds’ freemium access-to-justice offering.
• We recognise that services are offered voluntarily or on a limited-resources basis; however, repeated delays exceeding this timeframe, without a reasonable justification, may result in a review of your continued access, as they may adversely affect user confidence in the platform.
• You acknowledge your contribution plays a critical role in maintaining user trust in the freemium offering of LawNeeds.
5. Confidentiality and Data Protection
• You are responsible for maintaining confidentiality and handling all data in accordance with UK GDPR, the Data Protection Act 2018, and relevant professional conduct rules.
• Case and user data accessed through the Application must not be shared or used for purposes outside of the user’s legal matter.
• You must ensure your team is trained and compliant with data handling requirements.
6. Account Security
• Your organisation is responsible for account credentials and for limiting access to authorised personnel only.
• Notify LawNeeds immediately of any suspected breach or misuse of organisational accounts.
7. Platform Limitations and Disclaimer
• The Application is a facilitation tool and does not substitute your legal judgment or your organisational policies.
• LawNeeds may generate AI-supported guidance as a preliminary aid to users. You are encouraged to verify and correct any such content before relying on it during engagements.
8. Fees and Commercial Restrictions
• Your use of the platform under the A2J Partner category is free of charge, although access to some features may be subject to subscription fees or pay-per-use charges, due to usage limitations. Payment details and pricing terms will be communicated separately via the Application.
• Late or failed payments may result in restricted platform access as regards the services aforementioned.
• You may not monetise services provided via the freemium platform or promote paid legal services while operating under this access tier.
9. Intellectual Property
• All Application content and functionality remain the property of LawNeeds Ltd.
• You retain ownership of content you upload or create through the Application but grant LawNeeds a limited, non-exclusive licence to use such content to support platform functionality and improve access-to-justice outcomes.
10. Termination
• LawNeeds may suspend or terminate access for breach of these Terms, reputational risk, or failure to adhere to acceptable use standards.
• You may cease use of the Application at any time by written notice to LawNeeds.
11. Limitation of Liability
To the fullest extent permitted by law, LawNeeds disclaims liability for:
• Delays or disruptions caused by internet or server issues
• Inaccurate or incomplete information generated by AI tools
• Any indirect or consequential losses from your use of the platform
12. Amendments
• LawNeeds may update these Terms periodically. You will be notified of material changes 30 days before they become effective.
• Continued use after such changes constitutes acceptance.
13. Governing Law
• These Terms shall be governed and construed in accordance with the laws of England and Wales.
14. Contact
• For questions or concerns regarding these Terms, please contact: info@lawneeds.co.uk
LawNeeds – Terms and Conditions for HR/Legal (SME)
Effective Date: 1st June, 2025.
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“You”, “Organisation”, “Company”, “User”) and LawNeeds Ltd. (“LawNeeds”, “We”, “Us”, “Our”) concerning your access to and use of the LawNeeds mobile application (“Application”) in your capacity as a professional entity using the platform for internal HR and legal support purposes.
By registering and using the Application, you agree to be bound by these Terms. If you do not agree, please do not use LawNeeds.
1. Eligibility and Business Registration
• You must be an authorised representative of a UK-registered small or medium-sized enterprise (SME), using LawNeeds for internal HR or legal department support.
• You warrant that all company and account information provided during registration is accurate, current, and complete, and that this information will be updated as necessary.
• We reserve the right to verify your organisation’s credentials and may approve, suspend, or terminate access based on compliance and internal policy considerations.
2. Permitted Use of the Application
The Application may be used solely for internal organisational support purposes, including access to legal research, document drafting, template generation, and regulatory guidance.
You may not use the Application to:
• Provide legal services to third parties,
• Facilitate legal advice for external clients,
• Circumvent the use restrictions or licence terms outlined herein.
3. Internal Use and Conduct
• You agree to ensure the Application is used only by authorised personnel for internal professional tasks aligned with your organisation’s HR or legal operational needs.
• You may not resell, redistribute, or disclose outputs generated via LawNeeds outside your organisation.
• You are responsible for ensuring that use of any legal outputs from the Application is consistent with applicable laws and internal HR policies.
4. Confidentiality and Data Protection
• You are responsible for ensuring all employee, contractor, and internal company data handled within the Application is treated in accordance with the UK GDPR and Data Protection Act 2018.
• All files uploaded or processed within the Application are confidential and shall not be used for unauthorised or unlawful purposes.
• You agree to implement reasonable measures to protect login credentials and any data retrieved via the platform.
5. Account Security
• You are responsible for maintaining the confidentiality of your account credentials and limiting access to authorised employees only.
• Notify LawNeeds immediately upon discovering any breach of account security or unauthorised use.
6. Platform Capabilities and Limitations
• LawNeeds provides automated tools to support HR and legal workflows, but does not replace professional legal counsel.
• Outputs, including AI-generated legal guidance, legal research or drafts, are provided for informational and operational support only and should still be reviewed by a qualified in-house or external legal professional before implementation.
7. Fees and Payment Terms
• Your access to certain features of the Application may be subject to subscription fees or per-use charges. Specific pricing and billing cycles will be communicated via the Application or account dashboard.
• Failure to settle payments in accordance with agreed terms may result in limited access or account suspension.
8. Intellectual Property
• All Application code, content, and interface designs are owned by LawNeeds Ltd. and protected under applicable UK intellectual property laws.
• You retain ownership of uploaded documents and internally generated content, but grant LawNeeds a non-exclusive licence to process such content for functional purposes.
9. Termination
• LawNeeds reserves the right to terminate or suspend your access at its sole discretion for breach of these Terms, unauthorised use, or non-payment.
• You may close your account by written notice. Termination does not relieve you of outstanding payment obligations.
10. Limitation of Liability
To the fullest extent permitted by law, LawNeeds disclaims liability for:
• Any errors or delays in output caused by automation limitations,
• Indirect or incidental damages arising from use of the platform,
• Misuse or misinterpretation of any AI-generated material.
11. Amendments
• LawNeeds may revise these Terms from time to time. Material updates will be communicated at least 30 days prior to taking effect.
• Continued use of the Application after the effective date of revisions will constitute your acceptance.
12. Governing Law
• These Terms shall be governed and construed in accordance with the laws of England and Wales.
14. Contact
• For questions or concerns regarding these Terms, please contact: info@lawneeds.co.uk
How can I help you today?