Privacy Policy

Effective Date: 1st June, 2025.

Introduction

Welcome to LawNeeds where AI-generated legal guidance and assistance, alongside human legal advice are readily accessible at your fingertips!

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application. By using our service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following data about you:

 

1.1 Personal Identification Information:

• Name
• Email address
• Telephone number
• Address

 

1.2 Technical Data:

• IP address
• Browser type and version
• Time zone setting and location
• Browser plug-in types and versions
• Operating system and platform

 

1.3 Usage Data:

• Information about how you use our website, products, and services.

 

1.4 Marketing and Communications Data:

• Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We use different methods to collect data from and about you including through:

 

2.1 Direct interactions: You may provide data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

 

2.2 Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

 

2.3 Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our service
• To manage your account
• To perform a contract we are about to enter into or have entered into with you
• To comply with a legal obligation
• To improve our website, products, and services
• To communicate with you, including for marketing purposes
• To administer and protect our business and this website

4. Disclosure of Your Information

We may share your personal data with:

• Service providers who provide IT and system administration services
• Professional advisers including lawyers, bankers, auditors, and insurers
• Government bodies that require us to report processing activities
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Applicability to All User Types

This Privacy Policy applies to all users of the LawNeeds mobile application, including individual users seeking legal assistance, legal professionals and firms offering services, access-to-justice partners, and HR/ legal departments of SMEs using our platform features. Data collected is proportionate to the nature of engagement and limited to what is necessary for functionality, communication, security, and compliance.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us using the details below:
LawNeeds Ltd
Email: info@lawneeds.co.uk
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

Thank you for trusting LawNeeds with your personal data. We are committed to protecting and respecting your privacy.