In-App Consultations - LawNeeds

In-App Consultations

Professional support delivered through text, voice and video consultations.
Class Consultation Type Duration Price Notes
Quick Consultation 20-Minute Full Session 20 mins £90 More time for nuanced support
Quick Consultation 30-Minute Full Session 30 mins £120 Full-length session for in-depth guidance
Standard Consultation 1-Hour Extended Session 60 mins £200 Can be used for extended consultation, legal research, or multiple issues
Ongoing Support 3-Day Plan 3 x 30 mins £550 Support over 3 days, ideal for multi-stage cases
Ongoing Support 5-Day Plan 5 x 30 mins £900 Support over 5 days, ideal for complex, ongoing cases
Full Casework Casework Open scoped Negotiable within suggested ranges Execution of legal tasks (e.g. draft, submit, represent)

All prices are VAT inclusive · No automatic renewal


Compare Consultation & Support Options Find the level of professional support that suits your needs.
What's Included 20 min 30 min 1 hour 3-day 5-day Casework
Service typeQuick consultationQuick consultationStandard consultationOngoing supportOngoing supportScoped legal work
Indicative price (VAT included)£90£120£200£550£900Agreed scope / fee
Included professional timeOne 20-min sessionOne 30-min sessionOne 60-min session3 × 30-min sessions5 × 30-min sessionsPer engagement
In-app text consultation✓✓✓✓✓✓
In-app voice call consultation✓✓✓✓✓✓
In-app video call consultation✕✕✓✓✓✓
Multilingual voice notes✓✓✓✓✓✓
Document & image uploads✓✓✓✓✓✓
Case Folder ✓✓✓✓✓✓
Matter Workspace ✕✕✕✓✓✓
Service period1 session1 session1 session3 agreed days5 agreed daysUntil casework completes
Extra text messaging outside sessions✕✕✕5 min per day, across 3 days10 min per day, across 5 daysPer engagement
Matter Workspace after service✕✕✕Inactive / view historyInactive / view historyInactive / view history
Can later activate Workspace with purchased Support Pass✕✕✕✓✓✓

Notes: ✓ means included/available; ✕ means unavailable. Single-session Case Folder and consultation history do not themselves activate the Matter Workspace.
When 3-day, 5-day or Casework service ends, the existing Workspace becomes inactive/read-only, with history retained. A later Support Pass or eligible ongoing service can reactivate the same matter. Single session do not reactivate it.

Disclaimer: By booking a consultation, you acknowledge that you are purchasing and reserving the selected consultation duration. You are responsible for selecting a duration appropriate to your needs. If you end the consultation before the booked duration has elapsed, the unused time will not be refundable, transferable or credited. This does not apply where the consultation is ended early by LawNeeds or by the Legal Professional. This does not affect any rights you may have under LawNeeds’ Cancellation and Refund Policy or applicable law.