Compliance Commitment

At LawNeeds, we combine AI innovation with robust legal compliance to create a platform that is not only functional but trustworthy, secure, and ethical. This document outlines our framework for maintaining public and investor confidence in the responsible delivery of tech-driven legal support.

1. Independent Compliance Team & Auditing

• A dedicated Compliance Team oversees regulatory adherence across all company operations.

• We conduct Quarterly Compliance Audits to evaluate platform performance, security, user experience, and legal conformity.

• Findings are used to continually enhance our operations and risk management practices.

2. Informational Purpose of AI Legal Guidance

• LawNeeds AI-generated legal guidance is clearly labelled as informational only.

• AI-generated responses are explicitly not a substitute for legal advice, and disclaimers are embedded across the platform to ensure user understanding.

• We do not provide legal advice through AI, instead, users are referred to SRA-regulated solicitors or OISC/IAA-licensed immigration advisers for professional legal services.

• Clear disclaimers and tooltips are used to manage user expectations at every stage.

3. AI Verification System: Ethical Use in Practice

• A proprietary Verification System assesses all AI-generated responses.

• Any flagged inaccuracies or hallucinations are sent to our in-house lawyer for review and correction before reaching the user.

• This ensures responsible use of AI and builds trust through human oversight.

4. Agile Design for Regulatory Updates

• LawNeeds is engineered for adaptability, allowing us to quickly align with evolving legal standards.

• Regulatory updates from the SRA, OISC, GDPR, and other relevant bodies can be rapidly integrated into platform workflows without disruption.

5. GDPR & Data Protection

• LawNeeds is fully GDPR-compliant, ensuring the protection of personal data and enforcement of user rights.

• All user data are:

  • Encrypted in transit and at rest
  • Stored securely within the UK or approved jurisdictions
  • Accessible and deletable upon user request in accordance with GDPR Articles 12–23

• We uphold strict lawyer-client confidentiality, ensuring that sensitive user communications, whether with AI or human advisors are protected by privacy protocols and encryptions equivalent to those found in legal practice.

6. SRA Code of Conduct Compliance

LawNeeds aligns directly with the SRA Code of Conduct through the following principles:

• Pricing Transparency (Clause 5): Fees and credit-based services are disclosed in advance with no hidden charges.

• Confidentiality (Clause 6.3): Secure handling of all user and case data, with lawyer-level safeguards in place.

• Clarity of Service (Clauses 8.6–8.8): Users are guided through all services with clear explanations, visual aids, and responsive support.

• No Unsolicited Contact (Clause 8.9): LawNeeds does not engage in unsolicited marketing or outreach without user consent.

7. Cybersecurity & Infrastructure Assurance

• LawNeeds is working toward Cyber Essentials certification, a UK government-backed framework demonstrating strong foundational security controls.

• We follow OWASP Top 10 principles to protect against the most common web application vulnerabilities.

• A Secure Software Development Life Cycle (SDLC) is integrated into all stages of product development to embed security from the ground up.

We believe legal tech must be more than smart, as it must be accountable, secure, and user-first. Our commitment to compliance empowers both individuals and institutional partners to trust in LawNeeds as a safe, compliant, and forward-thinking legal platform. For further details, contact info@lawneeds.co.uk