Privacy Policy for Application

Effective Date: November 2025 | Next Review: May 2026

Introduction

At LawNeeds, we care about your privacy. LawNeeds Ltd is registered with the ICO under registration number ZC027272. This Privacy Policy explains what data we collect through our mobile app, why web collect it, and how we keep it safe.

1. Information We Collect

We collect basic details like your name, email, address, and professional information (for lawyers), as well as device and usage data to improve your app experience.

2. How We Use Data

We use your data to set up your account, provide legal guidance, send updates, and improve our service. We only process data when it’s lawful and necessary.

3. Data Sharing

We share data securely with approved providers like AWS and OpenAI. Your data is also shared with lawyers and law firms only when you request a referral.

4. Security

Your data is encrypted, protected by secure access controls, and monitored regularly.

5. Retention

Your data is kept only as long as necessary. For beta users, up to 12 months after the test ends, and for active users, until account deletion + 6 months.

6. Your Rights

You can access, correct, delete, or withdraw consent to your data at any time by emailing support@lawneeds.co.uk.

7. Updates

If this policy changes, you’ll be notified in-app or by email.

8. Contact Us

LawNeeds Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.

Email: info@lawneeds.co.uk

Data Protection: support@lawneeds.co.uk

ICO Registration No: ZC027272